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Device Replacement

To submit a warranty claim for a device, click the Replace Device button from the “Configure Device“ window in the Portal.

Ship the device along with the generated RMA number to:

Lexmark International, Inc.
co: Optra Device Replacement
740 W. New Circle Road
Building 6
Lexington, KY 40550

Contact Support

To contact Optra Support, e-mail us below: